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Troubleshooting


Using Troubleshooting Chart

If you are experiencing a problem that is not listed in this chart, see your authorized dealer for service.

When you have checked all the possible causes listed and you are still experiencing the problem, see your authorized dealer.

Engine

If

Check

Engine Will Not Start Or Is Hard To Start

· Motion control levers not in the "neutral lock" position.

· Park brake lever not in the proper position.

· Operator on seat.

· Key switch not in proper position.

· PTO engaged.

· Stale or improper fuel/fuel level

· Plugged fuel filter.

· Plugged air intake filter.

· Spark plug wire is loose or disconnected.

· Spark plug wire is not gapped correctly.

· Blown main fuse.

· Blown fuel injection system fuse (797 only)

· Electrical problem - dead battery.

· Choke adjusted incorrectly (777 only). See your John Deere dealer.

· Fuel injection system problems (797 only). See your John Deere dealer.

Engine Will Not Slow Idle

· Carburetion problems (777 only). See your John Deere dealer.

· Fuel injection system problems (797 only). See your John Deere dealer.

· Damaged or misadjusted throttle cable. See your John Deere dealer.

Engine Runs Rough or Stalls

· Plugged fuel filter.

· Plugged air intake system.

· Fuel cap vent dirty.

· Stale or improper fuel/fuel level.

· Spark plug worn or not gapped correctly.

· Fuel injection system problems (797 only). See your John Deere dealer.

· Choke adjusted incorrectly (777 only). See your John Deere dealer.

Engine Knocks

· Engine oil level low.

· Reduce load. (Slower ground speed.)

· Fuel is bad. Fill tank with fresh fuel, correct octane.

· Idle speed too slow.

Engine Overheats

· Low engine coolant.

· Radiator intake screens are dirty.

· Blocked radiator cooling fins.

· Low oil level.

· Do not operate at slow idle. Operate at fast idle.

· Plugged carburetor/throttle body air intake filter.

· Operating at too fast ground speed for conditions.

Engine Lacks Power

· Reduce load.

· Plugged carburetor/throttle body air intake filter.

· Plugged fuel filter.

· Improper type of fuel. Drain tank and fill with correct fuel.

· Clean radiator and screens to help prevent overheating.

· Dirty or improper spark plugs.

· Fuel injection system problems (797 only). See your John Deere dealer.

Engine Uses Too Much Oil

· Find and correct oil leaks.

· Incorrect engine oil.

· Plugged oil filter.

· Plugged air intake filter.

· Worn internal engine components. See your John Deere dealer.

Engine Backfires Through Carburetor/Throttle Body

· Carburetion or Fuel Injection System problems. See your John Deere dealer.

Engine Backfires Through Muffler

· Throttle should be at half fast position or higher when turning engine off.

High Fuel Consumption

· Improper type of fuel.

· Plugged air intake system.

· Operating at too fast ground speed for conditions.

· Improper valve clearance. See your John Deere dealer.

· Restricted air intake system.


Electrical System

If

Check

Starter Will Not Work

· Blown main fuse.

· Loose or corroded battery or ground connections.

· Neutral start switches faulty or not adjusted properly. See your John Deere dealer.

· Key switch or starter faulty. See your John Deere dealer.

· PTO engaged.

· Motion control levers and park brake lever not in proper position.

· Operator not on seat.

Battery Will Not Charge

· Loose or corroded connections.

PTO Switch Does Not Work

· Poor connection between harness and clutch.

· Blown main fuse

· Bad switch.

Starter Turns Slowly

· Loose or corroded battery or ground connections.

· Low battery power - charge battery.

· Engine oil viscosity too heavy.


Machine

If

Check

Excessive Machine Vibration

· Engine speed too slow.

Machine Will Not Move With Engine Running

· Park brake locked.

· Transmission oil level low.

· Transmission oil cold - allow engine to warm.

· Pump drive belt slipping or broken.

· Free-wheeling pump release valve engaged.

· Transmission problems. See your John Deere dealer.

Machine Creeps With Engine Running and Motion Control Levers in a Neutral Position

· Needs control linkage adjustment.

· Needs transmission neutral adjustment.

· Engine speed too slow.


Brakes

If

Check

Brakes Not Working Correctly

· Brakes out of adjustment - adjust linkage.

· Brake bands wet.

· Worn brake bands.


Steering

If

Check

Steering Not Working

· Free-wheeling pump release valve partially engaged.

· Needs control linkage adjustment.

· Improper tire inflation.

· Hydrostatic transmission oil low.


Mower Deck

If

Check

Discharge Chute Plugged

· Grass is wet - mow grass only when dry.

· Raise cutting height.

· Mow at full fast throttle.

· Ground speed too fast for conditions.

· Correct installation of deck drive belt.

Mower Deck Vibrates

· Run engine at fast throttle.

· Loose hardware.

· Check/replace deck drive belt.

· Blade bolts are loose.

· Blades are bent or worn.

· Sharpen and balance blades.

· Remove belt shields and clean debris from sheaves.

· Check sheaves for proper alignment or damage. See a John Deere dealer.

Mower Blades Do Not Engage

· Deck drive belt slipping or broken.

· Mule drive belt slipping or broken.

· Deck or mule belt tension spring not installed or broken.

· PTO switch failure.

· Main fuse is blown.

· Loose electrical connections.

Mower Mows Unevenly

· Mower deck not properly leveled.

· Ground speed too fast for conditions.

· Run engine at fast throttle.

· Reduce ground speed when making turns.

· Sharpen or replace blades.

· Change mowing pattern.

· Check air pressure in all traction unit tires.