TS1436

1. JOHN DEERE COMPANY
701 Georgesville Road
Columbus, OH 43228-2499
614-275-1500 (Fax. 614-275-1450)		 3. JOHN DEERE COMPANY
P.O. Box 540598
Dallas, TX 75354-0598
214-385-1701 (Fax. 214-663-2390)		 5. JOHN DEERE COMPANY
2001 West 94th Street
Bloomington, MN 55431-3211
612-887-6200 (Fax. 612-887-6385)
2. JOHN DEERE COMPANY
2001 Deere Dr.
Conyers, GA 30208
404-922-7040 (Fax. 404-388-2138)		 4. JOHN DEERE COMPANY
3210 East 85th Street
Southeast Station
Kansas City, MO 64132-2586
816-361-4000 (Fax. 816-995-9381)		 6. JOHN DEERE LIMITED
South Service Road at Hunter
Grimsby, Ontario, Canada L3M 4H5
905-945-9281 (Fax. 905-945-0341)

 

CUSTOMER SATISFACTION is important to John Deere. We take pride in providing superior service. We'll be around when you need us:

  • We maintain a large and varied parts inventory to help minimize downtime.
  • Precision tools and testing equipment enable technicians to locate and correct troubles.
  • We hold regular training schools for service technicians so they know your equipment and how to maintain it.
  • Our goal is to provide prompt, efficient service through competent dealerships.

COMPLAINT-RESOLUTION PROCEDURE

Your dealer is the best and fastest source to solving any problems you may experience with your product.

1. Be prepared with the following information: Machine model and product identification number
Date of purchase
Nature of problem
2.

Discuss problem with dealer service manager.

3.

If unable to resolve, see the dealership manager. Explain the problem and request assistance.

4.

If you have a persistent problem your dealership is unable to satisfy, ask your dealer to contact the John Deere territory aftermarket manager for resolution.

5.

If a problem is not resolved to your satisfaction, contact the appropriate John Deere sales branch for your area and ask to speak with the division aftermarket manager. (See map.)

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