Remote Display Access

PC17363-UN-16DEC13

Remote Display Access

Use Remote Display Access (RDA) to allow someone from a remote location to view an operating display.

Navigate to Remote Display Access

1. Select Menu.

2. Select Applications tab.

3. Select Remote Access application.

PC17391-UN-16MAY14

A - Signal Strength Bar

B - MTG Connection Icon

From a computer or mobile device, log in to JDLink.com or MyJohnDeere.com and select the desired machine. Initiate a Remote Display Access session to send an RDA request to the operator in the cab. The request message must be accepted to start the session.

NOTE: When a Remote Display Access session is in progress, there is a blue outline around the display screen to indicate the session is active.

Once connected, the display view is sent through an Ethernet cable to the machine MTG. Using a cellular connection, information from the MTG is sent to the John Deere communications network allowing the display screen to be viewed on JDLink.com or MyJohnDeere.com.

From a remote location, the operator in the cab can be assisted with display setup, optimization, and troubleshooting.

NOTE: Images from Video application are not viewable through Remote Display Access.

Select End Session button on display to stop sharing screen with a remote user.

Troubleshooting

1. Ensure MTG has adequate cellular signal strength. Refer to Signal Strength bar (A).

2. Ensure Ethernet cable is installed correctly to display, MTG, and Ethernet switch (if installed).

3. Ensure software versions of MTG and display are compatible and up to date. Refer to MTG Connection icon (B).

See Network tab in Diagnostics Center for MTG diagnostic readings.