TS1666

1-JOHN DEERE COMPANY 3-JOHN DEERE COMPANY 5-JOHN DEERE LIMITED 7-JOHN DEERE COMPANY
1450 Ridgeway Drive Suite 200 3210 East 85th Street P.O. Box 1000 2001 Deere Drive
Reno, NV 89509 Kansas City, MO 64132-2586 Grimsby, ON L3M 4H5 Conyers, GA 30013-1598
Phone: 775-824-5520 Phone: 816-361-4000 Phone: 905-945-9281 Phone: 770-922-7040
Fax: 775-824-5559 Fax: 816-995-9380 Fax: 905-945-0341 Fax: 770-388-2103
       
2-JOHN DEERE COMPANY 4-JOHN DEERE COMPANY 6-JOHN DEERE COMPANY  
2001 West 94th Street 4040 McEwen, Suite 200 701 Georgesville Road  
Bloomington, MN 55431-3211 Dallas, TX 75244 Columbus, OH 43228-2499  
Phone: 612-887-6200 Phone: 972-385-1701 Phone: 614-275-1500  
Fax: 612-887-6244 Fax: 972-663-2390 Fax: 614-275-1450  

 

CUSTOMER SATISFACTION is important to John Deere. We take pride in providing superior service:

  • We maintain a large and varied parts inventory to help minimize downtime.
  • Precision tools and testing equipment enable technicians to locate and correct troubles.
  • We hold regular training schools for service technicians so they know your equipment.
  • Our goal is to provide prompt, efficient service through competent dealerships.

COMPLAINT-RESOLUTION PROCEDURE

Your dealer is the best and fastest source to solving any problems you may experience with your product.

1. Be prepared with the following information:

  • Machine model and product identification number
  • Date of purchase
  • Nature of problem

2. Discuss problem with dealer service manager.
3. If unable to resolve, see the dealership manager. Explain the problem and request assistance.
4. If you have a persistent problem your dealership is unable to satisfy, ask your dealer to contact the John Deere territory aftermarket manager.
5. If a problem is not resolved to your satisfaction, contact the appropriate John Deere sales branch.

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