TS1666

1-JOHN DEERE COMPANY 3-JOHN DEERE COMPANY 5-JOHN DEERE LIMITED 7-JOHN DEERE COMPANY
1450 Ridgeway Drive Suite 200 3210 East 85th Street P.O. Box 1000 2001 Deere Drive
Reno, NV 89509 Kansas City, MO 64132-2586 Grimsby, ON L3M 4H5 Conyers, GA 30013-1598
Phone: 775-824-5520 Phone: 816-361-4000 Phone: 905-945-9281 Phone: 770-922-7040
Fax: 775-824-5559 Fax: 816-995-9380 Fax: 905-945-0341 Fax: 770-388-2103
       
2-JOHN DEERE COMPANY 4-JOHN DEERE COMPANY 6-JOHN DEERE COMPANY  
2001 West 94th Street 4040 McEwen, Suite 200 701 Georgesville Road  
Bloomington, MN 55431-3211 Dallas, TX 75244 Columbus, OH 43228-2499  
Phone: 612-887-6200 Phone: 972-385-1701 Phone: 614-275-1500  
Fax: 612-887-6244 Fax: 972-663-2390 Fax: 614-275-1450  

 

CUSTOMER SATISFACTION is important to John Deere. We take pride in providing superior service:

  • We maintain a large and varied parts inventory to help minimize downtime.
  • Precision tools and testing equipment enable technicians to locate and correct troubles.
  • We hold regular training schools for service technicians so they know your equipment.
  • Our goal is to provide prompt, efficient service through competent dealerships.

COMPLAINT-RESOLUTION PROCEDURE

Your dealer is the best and fastest source to solving any problems you may experience with your product.

1. Be prepared with the following information: Machine model and product identification number
Date of purchase
Nature of problem
2.

Discuss problem with dealer service manager.

3.

If unable to resolve, see the dealership manager. Explain the problem and request assistance.

4.

If you have a persistent problem your dealership is unable to satisfy, ask your dealer to contact the John Deere territory aftermarket manager.

5.

If a problem is not resolved to your satisfaction, contact the appropriate John Deere sales branch.

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