Reprogramming Error Codes

This table contains the error codes that GS2 reprogramming software could report if a reprogramming session fails. In the case of an error, reprogramming will post an alarm indicating the failure, and an error code, and text of the problem will be placed in the message center.

Error Number

Meaning

What to Do

8

Directory creation error

Reprogramming could not create a directory on the internal file system. User should try again, but the session may fail again.

12

Missing update file

Check that all update files have been correctly saved to the USB drive (all files listed in ManifestFile.sdm should be on the drive in their proper path).

14

File read error

Reprogramming was not able to read one of the update files. Check for file corruption when the files were saved to the USB drive.

16

File write error

Reprogramming was not able to write one of the update files to internal flash. File system cleanup problem, reboot the display and try again.

37

Invalid file handle

Reprogramming received a file handle that was not valid, check validity of USB drive to make sure it matches the original image.

44

Checksum failed

Reprogramming calculated a checksum that did not match the expected checksum. Check that all files match the original image.

45

Controller file invalid

Reprogramming parsed a file for a PF controller that was invalid. Check that all files match the original image.

47

Incompatible hardware

Customer is using an incorrect hardware revision version as the reprogramming image for the display. Make sure you have the correct image for the display hardware.

48

Update file invalid

The reprogramming ManifestFile.sdm file has been corrupted. Make sure the file matches the original image.

51

User aborted

User removed the USB drive during a reprogramming session. Repeat the reprogramming process with the drive inserted the entire session.

55

Controller flash erase failed

A PF controller could not erase its flash memory.

56

Message missing colon

A PF controller received a record that was missing a colon. Customer could try reprogramming the controller again in case of a bus error.

57

Record too long

A PF controller received a record that was too long. Customer could try reprogramming the controller again in case of a bus error.

58

Invalid record length

A PF controller received a record that was not the expected length. Customer could try reprogramming the controller again in case of a bus error.

59

Sequence error

A PF controller received a record that was out of the expected sequence. Customer could try reprogramming the controller again in case of a bus error.

60

Controller received odd address

A PF controller received a record that had an invalid address. Customer could try reprogramming the controller again in case of a bus error.

61

Controller timed out

A PF controller stopped responding to the display during a reprogramming session. Check connection to the controller, may require a power cycle. If communication is resumed, repeat the reprogramming session.

62

NOR flash reprogramming problem

There was an error with trying to reprogram the NOR flash boot application image.

63

Unknown controller response

A PF controller returned a response that the display did not know how to interpret.

81

Reprogramming session failed

Generic notification that some part of the reprogramming session failed. Another error will be reported in addition to this one to indicate the specific failure mode.

CZ76372,00001D9-19-20101012