Trouble Code Pop-Up Boxes—Platform Core Software

Platform Core Software

FAULT CONDITION FAULT DESCRIPTION

ALARM TEXT

CAN bus inbound communications overload.

CAN bus communications overload. Reset the display or turn the power off and then back on.

When an implement's object pool is rejected by the VT

There is a technical problem preventing proper operation of the display with the following implement. Please contact implement manufacturer with this information:

A valid USB drive is inserted that contains bad setup data.

The setup data on the USB drive is invalid. Please resave the setup data to the drive from your computer.

A valid USB drive is inserted that contains bad setup data that cannot be read by this version of the display software.

The setup data on the USB drive can not be read by the display. Please update your display software.

A USB drive is inserted that can not be used by the display

The USB drive is not compatible with the display. Please use a different drive.

If the user is in the middle of setting up a new operation and they switch to the homepage, the apps on the homepage would be disabled in that case. Similarly, if the user was changing the status of a job, the apps on the homepage would be disabled. In both of these cases there is no error

There is an alarm or pop-up within the GreenStar 2 application that requires your attention.

USB Drive 90% Full

Unload and cleanup USB drive or insert new drive soon.

USB Drive Full

Unload and cleanup USB drive or insert new drive.

VI Implement is removed

Communication lost with ISO implement. If implement was not disconnected, check connections and cycle power.

Internal Memory Full--From VI Object Pools

Internal memory dedicated to ISO implements is full. Remove implements to free memory space.

Internal Memory Full-From Documentation and Curved Track data

Internal memory is full.

New software found for display

New software found for display. (This alarm will re-appear at every power cycle or if USB drive is re-inserted.)

The following VI(s) are no longer communicating with the display. Check the indicated device(s) and CAN bus wiring.

Some device(s) are no longer communicating with the display. Check the CAN Bus wiring.

CAN bus inbound communications overload.

CAN Bus communications overload. Reset the display or turn the power off and then back on.

A failure has been detected in the display’s internal memory. (Reprogramming)

An error occurred during reprogramming. Perform reprogramming process again. If problem reoccurs contact your John Deere dealer.

Legacy device reprogramming error. Device not reporting version info

An error occurred during reprogramming. Perform reprogramming process again. If problem reoccurs contact your John Deere dealer.

Legacy device not found while programming product

Device not found while programming product. Check wiring and connectors.

Attempt to copy the setup data to a “new” drive that already has setup data on it

Prior setup data found on USB drive. Select CONTINUE button to overwrite this data. Select CANCEL button to abort the copy to drive operation. (If the user decides to continue, there will be a second popup) "Are you sure you want to overwrite?"

Wrong activation code

Invalid activation code. Please reenter activation code.

Customer attempts to record boundary when one already exists

Are you sure you want to redefine the boundary?

All New/Edit Screens: User attempts to create a duplicate name in any of the New/Edit screens

This entry is already being used.  Please select a new entry or cancel to modify the entry.

This alarm will be shown after we have received a touch event for 60 seconds.

The touchscreen is malfunctioning. Try to reboot the device, utilize an external display control, or the bezel keys on the backside of this display for screen response. If problem persists, please contact your John Deere Dealer.

This alarm will be shown after we have received a touch event for 60 seconds.

A button is malfunctioning. Try to reboot the display. If the problem persists, please contact your John Deere Dealer.

GPS Alarms For GreenStar Basic/Deluxe

 

200 GPS communications failure

No communication with GPS receiver. Check connections at GPS receiver.

No GPS. Tracking Disabled

No GPS position available. Verify GPS receiver has clear view of sky.

No Diff. Tracking Disabled.

No GPS differential correction available. Verify GPS receiver has clear view of sky.

2D GPS in use.

2D GPS in use. Verify GPS receiver has clear view of sky.

Tracking Inaccurate The GPS receiver must be set to report at the 5Hz. Rate. Confirm settings on receiver.

The GPS receiver must be set to report at the 5Hz message output rate. Confirm settings on GPS receiver and change output to 5Hz. (For 3rd-Party Controllers)

3rd-Party controllers are controllers using RS232 connection (Field Doc Connect) and ISOBUS compliant controllers supporting Task Controller functionality.

Language Loading Errors: 

 

CRC bad, missing a colon, bad prep header, etc.

Language load detected corrupt file. Reload software to USB drive.

Hardware compat. version mismatch.

Invalid hardware for language file. Reload software to USB drive.

Software version mismatch.

Language file incompatible with application. Reload software to USB drive.

Timeout waiting for CAN62 Response To Request

Device failed to start programming language. Reload software to USB drive.

Target sent FAIL in CAN62 Response To Request

Device failed to continue programming language. Reload software to USB drive.

Timeout waiting for CAN62 Response To Checksum

Device failed to report a language checksum. Reload software to USB drive.

Target sent FAIL in CAN62 Response To Checksum

Device reported an invalid language checksum. Reload software to USB drive.

Timeout waiting for CAN62 Response To Remove

Device didn't respond to the request to remove language. Reload software to USB drive.

Target sent FAIL in CAN62 Response To Remove

Device failed to remove a language. Reload software to USB drive.

Flash Write Failure.

Device failed while writing language to memory. Reload software to USB drive.

Timeout waiting for CAN62 Response To New Data

Device stopped programming language prematurely. Reload software to USB drive.

Product ID mismatch

Language is incompatible with loaded product. Reload software to USB drive.

CZ76372,00001DA-19-20101012