Troubleshooting - Reprogramming

SymptomProblemSolution

Accessory Power Lost

Engine Started or key turned off

Do not start engine or remove power while software updates are being installed. Turn key off and return to ON position.

Voltage Low

The system voltage is too low to proceed with the software installation.

Turn off or remove accessories that are unnecessary.

Check battery voltage and recharge battery if necessary.

Communication Fault

The software installation cannot be completed because of a communications fault

Turn key off and then back to on. Then retry software installation.

Contact a John Deere Dealer if communication cannot be established.

Remote Software Updates icon not on display

NOTE: Remote Software Icon shall be available at all times, whether there is a payload or not.

Cannot access Remote Software Updates page on the display

Check harness and connections to MTG.

JS56696,0000A25-19-20130924