California Emission Control Warranty Statement (California Only)
Your Warranty Rights and Obligations
The California Air Resources Board (CARB) and John Deere are
pleased to explain the emission control system on your new engine.
In California, new heavy-duty engines must be designed, built and
equipped to meet the State’s stringent anti-smog standards.
John Deere must warrant the emission control system on your engine
for the periods of time listed below provided there has been no abuse,
neglect, or improper maintenance of your engine.
Your emissions control system includes:
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Fuel Metering System
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Fuel injection system
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Air/fuel ratio feedback and control system
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Air Induction System
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Intake manifold
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Turbocharger system
-
Ignition System
-
Spark plugs
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Ignition coil and control module
-
Ignition wires
-
Miscellaneous Items used in above systems
Where a warrantable condition exists, i.e. failure due to defect
in John Deere-supplied material and/or workmanship, John Deere will
repair your heavy-duty engine at no cost to you including diagnosis,
parts and labor.
John Deere’s Warranty Coverage
The emission control system of your heavy-duty engine is warranted
for five years or 100,000 miles (160,936 kilometers) or 3000 hours
of operation, whichever occurs first.
Owner’s Warranty Responsibilities
As the heavy-duty engine owner, you are responsible for the
performance of the required maintenance as outlined in this Operation
and Maintenance Manual. John Deere recommends that you retain all
receipts covering maintenance on your heavy-duty engine, but John
Deere cannot deny warranty solely for the lack of receipts or for
your failure to ensure the performance of all scheduled maintenance.
However, as the heavy-duty engine owner, you should be aware
that John Deere may deny you warranty coverage if your heavy-duty
engine or a part has failed due to abuse, neglect, improper maintenance
or unapproved modifications.
Your engine is designed to operate on compressed natural gas
only. Use of any other fuel may result in your engine no longer operating
in compliance with California’s emissions requirements.
You are responsible for initiating the warranty process. The
CARB suggests that you present your heavy-duty engine to the nearest
John Deere engine service dealer as soon as a problem is suspected.
The warranty repairs should be completed by the service dealer as
expeditiously as possible, not to exceed 30 days.
If you have any questions regarding your warranty rights and
responsibilities, you should contact John Deere at 1-319-292-5400,
or the State of California Air Resources Board, Mobile Source Operations
Division, PO Box 8001, El Monte, CA 91731-2990.
The warranty period will begin on the date the vehicle is delivered
to an ultimate purchaser, or when otherwise put into service. If
any emission-related part on your engine is defective, the part will
be repaired or replaced by John Deere. Warranties stated in this
manual refer only to emissions-related parts and components of your
engine.
Any warranted part which is scheduled for replacement as required
maintenance by this operation and maintenance manual is warranted
by John Deere for the period of time or mileage, whichever occurs
first, prior to the first scheduled replacement point for that part.
If the part fails before the first scheduled replacement point, the
part will be repaired or replaced under the warranty. Any such part
repaired or replaced under warranty is warranted for the remainder
of the period prior to the first scheduled replacement point for the
part.
Repair or replacement of any warranted part under the warranty
will be performed at no charge to you by a John Deere engine service
dealer, except in the case of an emergency when a warranted part or
engine repair station is not reasonably available to you. In an emergency,
repairs may be performed at any available service establishment, or
by you, using any replacement part. John Deere will reimburse you
for your expenses including diagnostic charges for such emergency
repair or replacement, not to exceed John Deere’s suggested
retail price for all warranted parts replaced and labor charges based
on John Deere’s recommended time allowance for the warranty
repair and the geographically appropriate hourly labor rate. You
should retain receipts and failed parts for John Deere’s disposition
in order to receive compensation for such warranted repairs reimbursable
due to an emergency.
Warranty service for your engine will be provided by all John
Deere engine service dealers which are franchised to service John
Deere engines of your type.
You will not be charged for diagnostic labor which leads to
the determination that a warranted part is in fact defective, provided
that such diagnostic work is performed by an authorized John Deere
engine service dealer.
John Deere will be liable for damages to other vehicle components
proximately caused by a failure under warranty of any warranted part.
Throughout your engine’s warranty period, John Deere will
maintain a supply of warranted parts sufficient to meet the expected
demand for such parts. The lack of availability of such parts or
the incompleteness of repairs within 30 days from the time the engine
is initially presented to the service dealer for repair, constitutes
an emergency for purposes outlined above. Any replacement part may
be used in the performance of any maintenance or repairs.
Any replacement part designated by John Deere may be used in
warranty repairs provided without charge to you. Such use will not
reduce your warranty obligations or those of John Deere, except that
John Deere will not be liable for repair or replacement of any replacement
part which is not a warranted part.
If your vehicle fails inspection under California’s Vehicle
Inspection Program during the warranty period, you may choose to have
the engine repaired by a John Deere engine service dealer at no cost
to you, unless the service dealer demonstrates that part failure or
malfunction was caused by abuse, neglect, unauthorized adjustment,
or improper maintenance, in which case you will be responsible for
all diagnostic and repair expenses. However, if failure to pass the
inspection was caused by a combination of both warrantable engine
defect and any cause excluded from warranty coverage, then you will
not be charged for diagnostic or repair costs to correct the warrantable
defect. Should your engine fail the inspection and you choose to
have it repaired at other than by a John Deere engine service dealer,
and a warrantable defect is found, you may deliver the engine to a
John Deere engine service dealer where the defect will be corrected
without charge. However, John Deere will not be responsible for costs
incurred at the initial service location, except in the case of an
emergency.
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