John Deere Is At Your Service When You Need It

TS1436-UN-25AUG92

1. JOHN DEERE COMPANY 701 Georgesville Road Columbus, OH 43228-2499 614-275-1500 (Fax. 614-275-1450)	3. JOHN DEERE COMPANY P.O. Box 540598 Dallas, TX 75354-0598 214-385-1701 (Fax. 214-663-2390)	5. JOHN DEERE COMPANY 2001 West 94th Street Bloomington, MN 55431-3211 612-887-6200 (Fax. 612-887-6385)
2. JOHN DEERE COMPANY 2001 Deere Dr. Conyers, GA 30208 404-922-7040 (Fax. 404-388-2138)	4. JOHN DEERE COMPANY 3210 East 85th Street Southeast Station Kansas City, MO 64132-2586 816-361-4000 (Fax. 816-995-9381)	6. JOHN DEERE LIMITED South Service Road at Hunter Grimsby, Ontario, Canada L3M 4H5 905-945-9281 (Fax. 905-945-0341)

CUSTOMER SATISFACTION is important to John Deere. We take pride in providing superior service:

• We maintain a large and varied parts inventory to help minimize downtime.
• Precision tools and testing equipment enable technicians to locate and correct troubles.
• We hold regular training schools for service technicians so they know your equipment.
• Our goal is to provide prompt, efficient service through competent dealerships.

COMPLAINT-RESOLUTION PROCEDURE

Your dealer is the best and fastest source to solving any problems you may experience with your product.

1. Be prepared with the following information:
   • Machine model and product identification number
   • Date of purchase
   • Nature of problem
2. Discuss problem with dealer service manager.
3. If unable to resolve, see the dealership manager. Explain the problem and request assistance.
4. If you have a persistent problem your dealership is unable to satisfy, ask your dealer to contact the John Deere territory aftermarket manager.
5. If a problem is not resolved to your satisfaction, contact the appropriate John Deere sales branch for your area and ask to speak with the division aftermarket manager. (See map.)