John Deere Is At Your Service When You Need It

TS1437

1. JOHN DEERE COMPANY
701 Georgesville Road
Columbus, OH 43228-2499
614-275-1500
(Fax. 614-275-1450)		 3. JOHN DEERE COMPANY
P.O. Box 540598
Dallas, TX 75354-0598
214-385-1701
(Fax. 214-663-2390)		 5. JOHN DEERE COMPANY
2001 West 94th Street
Bloomington, MN 55431-3211
612-887-6200
(Fax. 612-887-6385)		 7. JOHN DEERE COMPANY
4401 Bland Road, Suite 200
Raleigh, NC 27626-0533
919-850-0123
(Fax. 919-954-6491)
(U.S. Residential Dealers)
2. JOHN DEERE COMPANY
2001 Deere Dr.
Conyers, GA 30208
404-922-7040
(Fax. 404-388-2138)		 4. JOHN DEERE COMPANY
3210 East 85th Street
Southeast Station
Kansas City, MO 64132-2586
816-361-4000
(Fax. 816-995-9381)		 6. JOHN DEERE LIMITED
South Service Road at Hunter
Grimsby, Ontario, Canada L3M 4H5
905-945-9281
(Fax. 905-945-0341)		  

 

CUSTOMER SATISFACTION is important to John Deere. We take pride in providing superior service. We'll be around when you need us:

  • We maintain a large and varied parts inventory to help minimize downtime.
  • Precision tools and testing equipment enable technicians to locate and correct troubles.
  • We hold regular training schools for service technicians so they know your equipment and how to maintain it.
  • Our goal is to provide prompt, efficient service through competent dealerships.

COMPLAINT-RESOLUTION PROCEDURE

Your dealer is the best and fastest source to solving any problems you may experience with your product.

1. Be prepared with the following information:

  • Machine model and product identification number
  • Date of purchase
  • Nature of problem

2. Discuss problem with dealer service manager.
3. If unable to resolve, see the dealership manager. Explain the problem and request assistance.
4. If you have a persistent problem your dealership is unable to satisfy, ask your dealer to contact the John Deere territory aftermarket manager for resolution.

DX,IBC,3 -19-22APR94-1/2

5. If a problem is not resolved to your satisfaction, contact the appropriate John Deere sales branch

for your area and ask to speak with the division aftermarket manager. (See map.)

DX,IBC,3 -19-22APR94-2/2