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Warranty
John Deere Quality Statement
CopyrightŠ Deere & Company
Warranty
Product Warranty
Product warranty is provided as part of John Deere's support program for customers who operate and maintain their equipment as described in this manual. The following warranties are in addition to the product warranty you received from your dealer at the time of sale.
Tire Warranty
John Deere warranty applies for tires available through the John Deere parts system. For tires not available through the John Deere parts system, the tire manufacturer's warranty applicable to your machine may not apply outside the U.S. (See your John Deere dealer for specific information.
Limited Engine Warranty
The United States Environmental Protection Agency (EPA), the California Air Resources Board (CARB) and Deere & Company (John Deere) are pleased to explain the emission control system warranty on your 1995 and later utility or lawn and garden equipment engine. In California new utility and lawn and garden equipment engines must be designed, built and equipped to meet the State's stringent anti-smog standards. In other states, new 1997 and later model year equipment engines must be designed, built and equipped, at the time of sale, to meet the U.S. EPA regulations for small non-road engines. The engine must be free from defects in materials and workmanship which cause it to fail to conform with U.S. EPA standards for the first two years of engine use from the date of sale to the ultimate purchaser. John Deere must warrant the emission control system on your utility or lawn and garden equipment engine for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your utility or lawn and garden equipment engine.
Your emission control system may include parts such as the carburetor or fuel-injection system, the ignition system, and catalytic converter. Also included may be hoses, belts, connectors and other emission related assemblies.
Where a warrantable condition exists, John Deere will repair your utility or lawn and garden equipment engine at no cost to you including diagnosis, parts and labor.
In California, the 1995 and later utility and lawn and garden equipment engines are warranted for two years. In other states, 1997 and later model year equipment engines are warranted for two years. If any emission related part on your engine is defective, the part will be repaired or replaced by John Deere.
As the utility or lawn and garden equipment engine owner, you are responsible for the performance of the required maintenance listed in your owner's manual. John Deere recommends that you retain all receipts covering maintenance on your utility or lawn and garden equipment engine, but John Deere cannot deny warranty solely for lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
As the utility or lawn and garden equipment engine owner, you should however be aware that John Deere may deny you warranty coverage if your utility or lawn and garden equipment engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
You are responsible for presenting your utility or lawn and garden equipment engine to an authorized John Deere Commercial and Consumer Equipment Retailer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and responsibilities, you should contact your John Deere Commercial and Consumer Equipment Retailer, or the John Deere Customer Communications Center,
1-800-537-8233.
John Deere warrants to the initial owner and each subsequent purchaser that the lawn and garden equipment engine is:
ˇ Designed, built and equipped so as to conform with all applicable regulations adopted by the California Air Resources Board (CARB) pursuant to its authority in Chapters 1 and 2, Part 5, Division 26 of the Health and Safety Code for 1995 and later equipment engines, and all applicable regulations of the United States Environmental Protection Agency (EPA) for 1997 and later equipment engines; and
ˇ Free from defects in materials and workmanship which can cause the failure of an emission warranted part for a period of two years after the engine is delivered to the initial retail purchaser. John Deere is liable for damages to other engine components caused by the failure of a warranted part during the warranty period. If any emission related part on your engine is defective, the part will be repaired or replaced by John Deere.
Coverage under this warranty extends only to the parts listed below (the emission control system parts) to the extent these parts were present on the engine purchased.
ˇ Carburetor and internal parts (or fuel injection system).
ˇ Air/fuel ratio feedback and control system.
ˇ Cold start enrichment system.
ˇ Controlled hot air intake system.
ˇ Magneto or electronic ignition system.
ˇ Spark advance/retard system.
Exhaust Gas Recirculation (EGR) System:
ˇ EGR valve body and carburetor spacer if applicable.
ˇ EGR rate feedback and control system.
ˇ Valves affecting distribution of flow.
Catalyst or Thermal Reactor System:
ˇ Traps, filters, precipitators, and any other device used to capture particulate emissions.
Miscellaneous Items Used in Above Systems
ˇ Vacuum, temperature, and time sensitive valves and switches.
ˇ Hoses, belts, connectors, and assemblies.
Since emission related parts may vary slightly from model to model, certain models may not contain all of these parts and certain models may contain functionally equivalent parts.
Warranty service shall be provided during customary business hours at any authorized John Deere Commercial and Consumer Equipment Retailer located within the United States of America. Repair or replacement of any warranted part will be performed at no charge to the owner, including diagnostic labor which leads to the determination that a warranted part is defective, if the diagnostic work is performed at an authorized John Deere Commercial and Consumer Equipment Retailer. Any parts replaced under this warranty shall become the property of John Deere.
a) Any warranted part which is not scheduled for replacement as required maintenance shall be warranted as to defects for the warranty period. Any such part repaired or replaced under the warranty shall be warranted for the remaining warranty period.
b) Any warranted part which is scheduled only for regular inspection to the effect of "repair or replace as necessary" shall be warranted as to defects for the warranty period. Any such part repaired or replaced under the warranty shall be warranted for the remaining warranty period.
c) Any warranted part which is scheduled for replacement as required maintenance shall be warranted as to defects only for the period of time up to the first scheduled replacement for that part. Any such part repaired or replaced under the warranty shall be warranted for the remainder of the period prior to the first scheduled replacement point for that part.
d) Normal maintenance, replacement or repair of emission control devices and systems, which are being done at the customers expense, may be performed by any repair establishment or individual; however, warranty repairs must be performed by an authorized John Deere Commercial and Consumer Equipment Retailer.
e) Any replacement part that is equivalent in performance and durability may be used in the performance of any non-warranty maintenance or repairs, and shall not reduce the warranty obligations of John Deere.
Warranty coverage shall extend to the failure of any engine components caused by the failure of any warranted part still under warranty.
This Emission Control System Warranty shall NOT cover any of the following:
a) Repair or replacement required as a result of (i) misuse or neglect, (ii) improper maintenance or unapproved modifications, (iii) repairs improperly performed or replacements improperly installed, (iv) use of replacement parts or accessories not conforming to John Deere specifications which adversely affect performance and/or durability, (v) alterations or modifications not recommended or approved in writing by John Deere.
b) Replacement parts, other services and adjustments necessary for normal maintenance.
c) Transportation to and from the John Deere Commercial and Consumer Equipment Retailer, or service calls made by the Retailer.
a) The liability of John Deere under this Emission Control System Warranty is limited solely to the remedying of defects in materials or workmanship. This warranty does not cover inconvenience or loss of use of the utility or lawn and garden equipment engine or transportation of the engine to or from the John Deere Commercial and Consumer Equipment Retailer. JOHN DEERE SHALL NOT BE LIABLE FOR ANY OTHER EXPENSE, LOSS, OR DAMAGE, WHETHER DIRECT, INCIDENTAL, CONSEQUENTIAL (EXCEPT AS LISTED ABOVE UNDER "COVERAGE") OR EXEMPLARY ARISING IN CONNECTION WITH THE SALE OR USE OF OR INABILITY TO USE THE UTILITY OR LAWN AND GARDEN ENGINE FOR ANY OTHER PURPOSE.
b) NO EXPRESS EMISSION CONTROL SYSTEM WARRANTY IS GIVEN BY JOHN DEERE WITH RESPECT TO THE ENGINE EXCEPT AS SPECIFICALLY SET FORTH IN THIS DOCUMENT. ANY EMISSION CONTROL SYSTEM WARRANTY IMPLIED BY LAW, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE EMISSION CONTROL SYSTEM WARRANTY TERMS SET FORTH IN THIS DOCUMENT.
c) No dealer is authorized to modify this Federal, California and John Deere Emission Control System Warranty.
This Warranty gives you specific legal rights. You may also have other rights in the State of California for 1995 and later equipment engines and in other states for 1997 and later equipment engines.
Limited Battery Warranty
NOTE: Applicable in North American only. For complete machine warranty, reference a copy of the John Deere warranty statement. Contact your John Deere dealer to obtain a copy.
The purchaser must request warranty service from a John Deere dealer authorized to sell John Deere batteries, and present the battery to the dealer with the top cover plate codes intact.
Any new battery which becomes unserviceable (not merely discharged) due to defects in material or workmanship within 90 days of purchase will be replaced free of charge. Installation costs will be covered by warranty if (1) the unserviceable battery was installed by a John Deere factory or dealer, (2) failure occurs within 90 days of purchase, and (3) the replacement battery is installed by a John Deere dealer.
Any new battery which becomes unserviceable (not merely discharged) due to defects in material or workmanship more than 90 days after purchase, but before the expiration of the applicable adjustment period, will be replaced upon payment of the battery's current list price less a pro rata credit for unused months of service. The applicable adjustment period is determined from the Warranty Code printed at the top of the battery and chart below. Installation costs are not covered by warranty after 90 days from the date of purchase.
A. Breakage of the container, cover, or terminals.
B. Depreciation or damage caused by lack of reasonable and necessary maintenance or by improper maintenance.
C. Transportation, mailing, or service call charges for warranty service.
To the extent permitted by law, neither John Deere nor any company affiliated with it makes any warranties, representations, or promises as to the quality, performance or freedom from defect of the products covered by this warranty. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE ADJUSTMENT PERIOD SET FORTH HERE. THE PURCHASER'S ONLY REMEDIES IN CONNECTION WITH THE BREACH OR PERFORMANCE OF ANY WARRANTY ON JOHN DEERE BATTERIES ARE THOSE SET FORTH HERE. IN NO EVENT WILL THE DEALER, JOHN DEERE OR ANY COMPANY AFFILIATED WITH JOHN DEERE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. (Note: Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages. So these limitations and exclusions may not apply to you.) This warranty gives you specific legal rights, and you may also have some rights which vary from state to state.
The selling dealer makes no warranty of it's own and the dealer has no authority to make any representation or promise on behalf of John Deere, or to modify the terms or limitations of this warranty in any way.
NOTE: If your battery is not labeled with a warranty code, it is a warranty code "B".