OMM141871
Issue D0
Sabre Yard and Garden Tractors
1948GV/HV, 2148HV, 2354HV
PIN (010001 - )
and 2554HV
PIN (025001 - )
Sabre by John Deere Quality
CopyrightŠ Deere & Company
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Sabre by John Deere Quality Statement
Sabre by John Deere Quality
SABRE by John Deere equipment is more than just a purchase, it's an investment in quality. That quality goes beyond our equipment to your SABRE dealer's parts and service support. This support is needed to keep you a satisfied customer.
That's why John Deere has initiated a process to handle your questions or problems, should they arise. The following three steps will help guide you through the process.
Step 1
Refer to your operator's manual
A. It has many illustrations and detailed information on the safe and proper operation of your equipment.
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C. It gives ordering information for parts catalogs, service and technical manuals.
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B. It gives troubleshooting procedures, and specification information.
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D. If your questions are not answered in the operator's manual, then go to Step 2.
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Step 2
Contact your Authorized SABRE Service Center
A. Your SABRE Service Center can answer your questions, resolve problems, and fulfill your parts and service needs.
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C. If the parts and service people are unable to resolve your problem, see the service center manager or owner.
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B. First, discuss your questions or problems with your service center's parts and service staff.
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D. If your questions or problems are not resolved by the service center, then go to Step 3.
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Step 3
Call the John Deere Customer Communications Center
A. Your SABRE Service Center is the most efficient source in addressing any concern, but if you are not able to resolve your problem after checking your operator's manual and contacting your service center, call the Customer Communications Center.
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B. For prompt, effective service, please have the following ready before you call:
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ˇ The name of the dealer or service center with whom you've been working.
ˇ Your equipment model number.
ˇ Number of hours on machine (if applicable).
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ˇ Your 13-digit serial number which you recorded on the inside front cover of this manual.
ˇ If the problem is with an attachment, your attachment identification number.
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C. Then call 1-800-537-8233 and our representative will work with your dealer or service center to investigate your concern.
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