
OMMT596
Issue H5
3365 Professional Turf Mower
Serial No. (010001 - )
Using Troubleshooting Chart
Engine
Engine (Continued)
Engine (Continued)
Engine (Continued)
Electrical
Electrical (Continued)
Hydraulics
Brakes
Hydrostatic
Hydrostatic (Continued)
Hydrostatic (Continued)
Hydrostatic (Continued)
Hydrostatic (Continued)
Hydrostatic (Continued)
Hydrostatic (Continued)
Cutting Units
Cutting Units (Continued)
Cutting Units (Continued)
Copyright© Deere & Company
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Troubleshooting
Using Troubleshooting Chart
If you are experiencing a problem that is not listed in this chart, see your John Deere dealer for service.
When you have checked all the possible causes listed and you are still experiencing the problem, see your John Deere dealer
Engine
IF
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CHECK
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ENGINE HARD TO START OR WILL NOT START
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Fuel in fuel tank
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Leaks in fuel system
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Slow starter speed
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Heavy engine oil
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Wrong fuel
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Water, dirt, or air in fuel system
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Plugged fuel filter
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Injectors
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ENGINE RUNS IRREGULARLY OR STALLS FREQUENTLY
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Vent on fuel tank neck
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Thermostat
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Fuel filter
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Water, dirt, or air in fuel system
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Injectors
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Wrong fuel
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Air cleaner
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Engine (Continued)
ENGINE KNOCKS
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Engine oil level
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Injection pump timing
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Coolant temperature (thermostat)
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Engine overheating
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Idle speed
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ENGINE HAS LITTLE POWER
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Engine overload
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Air cleaner
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Air cleaner intake hose
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Fuel filter
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Wrong fuel
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Engine overheating
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Low coolant temperature (thermostat)
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Valve clearance
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Injectors
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Injection pump timing
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LOW OIL PRESSURE
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Engine oil level
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Oil filter
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Wrong oil
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Oil leaks
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ENGINE USES TOO MUCH OIL
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Wrong engine oil
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Engine drain plug
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Air cleaner
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Engine (Continued)
IF
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CHECK
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ENGINE OVERHEATS
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Engine Overload
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Coolant level
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Radiator cap
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Oil filter
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Thermostat
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Alternator belt
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Radiator
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Water temperature indicator or sender
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EXHAUST SMOKE IS WHITE
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Wrong fuel
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Thermostat
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Cold engine
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Injectors
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Injection pump timing
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Low compression
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EXHAUST IS GRAY OR BLACK
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Wrong fuel
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Air intake or exhaust system
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Engine overloaded
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Injection nozzles
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Injection pump timing
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Engine (Continued)
IF
|
CHECK
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ENGINE USES TOO MUCH FUEL
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Wrong fuel
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Air cleaner
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Engine overload
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Valve clearance
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Injection nozzles
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Injection pump timing
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Low engine temperature
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Fuel leaks
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Crankcase vent tube
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Electrical
IF
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CHECK
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ENTIRE ELECTRICAL SYSTEM DOES NOT WORK
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Water soaked connections
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Fusible link
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Fuse
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Loose or corroded connections
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Battery
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BATTERY WILL NOT TAKE A CHARGE
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Loose or corroded connections
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Battery
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Belt
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Electrical (Continued)
IF
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CHECK
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STARTER DOES NOT WORK
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Loose or corroded connections
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Battery
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Starter
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STARTER CRANKS SLOWLY
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Battery
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Heavy engine oil
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Loose or corroded connections
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DEAD BATTERY
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Solenoid
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Ammeter light
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Ignition switch
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Battery
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ALTERNATOR LIGHT GOES OUT WHEN ENGINE IS RUNNING
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Engine speed
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Alternator belt
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Battery
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Alternator
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Grounded wire in circuit
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Hydraulics
IF
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Check
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SLOW HYDRAULIC FUNCTION
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Oil level
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Oil filter
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Wrong oil
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Pump
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Relief valve
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NOISY PUMP
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Oil level
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Wrong oil
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Oil filters
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Suction screen
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Air leaks (fittings and parts)
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OIL OVERHEATS
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Oil level
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Oil filters
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High pressure internal leak
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Dirty oil
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Wrong oil
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Brakes engaged
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FOAMING OIL
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Oil level
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Wrong oil
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Air leaks (fitting and parts)
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Brakes
IF
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CHECK
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BRAKES DO NOT HOLD
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Loose or unadjusted linkage
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BRAKES DO NOT WORK
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Linkage adjustment
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Worn wet disks
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Damaged cam
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Damaged wet disk spline
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Damage final pinion
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BRAKES NOISY
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Correct oil
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Water in oil
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BRAKES DRAG
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Linkage adjustment
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Damaged return spring
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Hydrostatic
IF
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Check
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MACHINE WILL NOT MOVE FORWARD OR BACKWARD
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Low oil level
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Wrong oil
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Control linkage adjustment
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Drive coupling
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Charge pressure
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Internal pump damage
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NOISY SYSTEM
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Low oil level
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Air in system (fittings and parts)
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Oil filter
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Internal pump or motor
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ACCELERATES SLOWLY
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Low oil level
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Loose or unadjusted control linkage
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Air in system (fittings or parts)
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Low charge pressure
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Internal pump or motor
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Brakes engaged
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Hydrostatic (Continued)
IF
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CHECK
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LOW OIL LEVEL. (EXCESSIVE OIL LEAKAGE)
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Wrong oil
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Damaged or missing gasket
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Leaking oil seals
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drain plug
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Loose cove or housing cap screw
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Hydraulic system leak
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SPEED RANGE GEARS WILL NOT ENGAGE, HARD TO SHIFT, OR EXCESSIVE GEAR CLASH
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Shifting too fast
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Shifting with unit in motion
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shift detents, worn or broken
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Bent, worn or broken fork
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Damaged gears
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Incorrectly assembled gears
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Damaged sliding gear or shaft splines
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WILL NOT STAY IN GEAR
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Quadrant Adjustment
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Missing shifter detent or weak spring
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Damaged gears or bearings
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Bent or worn shifter fork
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Hydrostatic (Continued)
PUMP DRIVE WILL NOT OPERATE. (INCLUDE PUMP DRIVE CLUTCH)
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Low system pressure
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Modulated relief valve
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Pump
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Low oil level
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Oil strainer
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Pump drive spool
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O-rings
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Worn or damaged disk
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Worn or damaged shaft or spline
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Stuck flow divider spool stuck
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Worn or damaged seal ring
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PUMP DRIVE WILL NOT STAY ENGAGED
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Worn or damaged pump drive interlock linkage
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Damaged gear or collar
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DIFFERENTIAL DOES NOT WORK
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Engaged lock slider
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Worn or damaged pinion shaft
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Bent or damaged locked shift fork
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Damaged pinions or gears
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Distorted housing
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Hydrostatic (Continued)
IF
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CHECK
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NO PUMP OUTPUT
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PTO engaging
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Hydraulic oil
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Broken drive pump
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Broken drive shaft
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Broken pump spline
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PUMP SHAFT SPLINE CONNECTOR ON PUMP HOUSING BROKEN
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Too high pressure relief setting
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Auxiliary control valve failure
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PUMP NOISE
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Air drawn in the pump (cavitation)
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Clogged intake strainer
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Oil viscosity
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Misaligned, worn, or broken pump drive casing
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Loosen or distorted pump casing
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OTHER NOISE
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Relief valves. Do not operate over relief setting.
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Hydrostatic (Continued)
IF
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CHECK
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HYDRAULIC LIFT CANNOT BE LIFTED
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Oil in axle housing
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Pump pressure and flow
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Oil strainer
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Worn or broken pump drive coupling
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Bolt specifications of control valve
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Mechanical check valve
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Control valve spool
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Damaged relief valve spring
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Dirt in relief valve and safety valve
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Seized piston
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Actuation of link mechanism
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Stop valve
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HYDRAULIC LIFT WON'T LIFT OR LIFT SPEED SLOW
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Mechanical interference of linkages
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Stuck priority flow divider spool
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Contact surfaces of seats in relief valve and safety valve
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Worn or broken relief valve springs and safety valve
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Specification of relief valve pressure control
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Hydrostatic (Continued)
HYDRAULIC LIFT WON'T LIFT OR LIFT SPEED SLOW (CONTINUED)
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Clearance of gear and gear case of hydraulic pump
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Broken hydraulic pump O-ring
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Stuck proportional flow divider spool
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Cavitation in low temperature
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Intake strainer
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Worn control valve
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Damaged cylinder and cylinder case
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LIFT ARM DROPS
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Wear of spool and other parts of control valve
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Seats of check valve and hold valve of control valve
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Mechanical check valve
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Seat of safety valve
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O-ring seals
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Damage to cylinder case
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HYDRAULIC LIFT CANNOT BE LOWERED
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Actuation of link mechanism in control valve
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Failure of spool and hold valve of the control valve
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Broken or worn return spring
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Hydrostatic (Continued)
IF
|
CHECK
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HYDRAULIC LIFT CAN NOT BE LOWERED (CONTINUED)
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Seized piston
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Closed slow-return valve
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Closed stop valve
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Seized mechanical check valve
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Cutting Units
IF
|
CHECK
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POOR CUTTING
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Reel -to-bed knife adjustment
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Dull reel and/or bed knife
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Tall grass
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Ground speed too high engine speed too slow
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Cutting units not floating
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Cutting units not following ground contour
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Adjustment of weight transfer system
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Backlap or grind of reel
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Cutting Units (Continued)
IF
|
CHECK
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CORRUGATED OR RIBBED APPEARANCE TO TURF (MARCELLED)
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Ground speed too high or engine rpm too slow
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Too few reel blades
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GRASS BUILDUP ON ROLLERS
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Need for roller scrapers
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UNITS WILL NOT LIFT HYDRAULICALLY
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Low hydraulic pressure
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Liquid mercury switch on outside of units
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Hydraulic oil in reservoir
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Cylinder seals
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Lift and lower rates with drop-lock valve
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Micro switch
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Toggle switch for outside units
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SOME REELS OR ALL REELS RUNNING BACKWARDS
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Adjustable reel motor hydraulic valves
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MOWER REELS SQUEAL
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Operating without grass (juice lubricates reel and bed knife)
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Reel-to-bed knife adjustment
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BACKLAPPING REELS
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Reels turning at high rpm
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Reel engage toggle switch
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Cutting Units (Continued)
IF
|
CHECK
|
REELS WILL NOT RUN OR RUN AT REDUCED RPM
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Adjustable reel motor hydraulic valves turned clockwise (inward) to backlapping position
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Reel motors on correct side
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Micro switch
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Reel motor hose connected right
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Electrohydraulic valves
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Relief valves
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Flow divider
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Switch to normal position
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DRIVE GEAR AND DRIVEN GEAR WEAR PREMATURELY
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Drive gear centered on shaft or driven gear; or drive gear and driven gear meshing too tight
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OIL LEAKS FROM CUTTING UNIT GEAR CASE
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Crushed rubber hoses, metal pipe, or kinked elbows restricting oil flow on return or leak off lines
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Drain lines between motors and manifold.
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PTO WILL NOT OPERATE WITHOUT OPERATOR IN SEAT FOR BACKLAPPING
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Switch under seat not pulled up
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